The Kajabi Importer allows for simple migration of courses from Kajabi to Courses within SourCherry. This guide provides step-by-step instructions to ensure a smooth transition of your valuable content to the SourCherry platform.
TABLE OF CONTENTS
How to access the importer
- Go to Memberships > Courses > Products > Create Product > Import
Best Practices:
To optimize your experience, it's recommended to refrain from using custom CSS.
- Create a backup of your themes. This precautionary step allows you to revert to your original settings if needed.
- Initiate the migration during off-hours to minimize any potential impact on your learners while using the course.
Import reliability improvements for large Kajabi courses
Recent improvements make Kajabi course imports more complete and more reliable, especially for larger course structures.
- The importer now detects and follows Show More buttons during scraping.
- Hidden lessons inside categories and subcategories are now captured through recursive extraction.
- Large import payloads are handled more reliably to reduce incomplete imports for larger Kajabi courses.
What this means for you:
If your Kajabi course includes nested sections or hidden lesson lists, SourCherry now captures more of that structure during import.
Important
The importer still only brings in published lessons. Assignments, quizzes, and assessments are still not included.
Steps to import course
Follow these steps to import your courses:
Step 1: Create a Learner profile
- Create a learner profile on the platform you are importing from
- Ensure you are creating a new contact within the platform you are importing from
- Once created, go back to the Course Importer screen and enter the email and password you used to create the account in the previous step.
- Add the learner domain in the domain field (the domain where you enter learner login credentials).
- Click the "Import" button
Step 2: Importing process
- Once the import process has started, it will log you in via learner credentials and start importing the courses.
- While progress will be shown, make sure to click the "Refresh" button to get an accurate status.
- To cancel the importing process, click the "Cancel" button.
- Tabs can be switched while importing, but do not close the tab or window.
- All videos, images and text content will be migrated for courses (and lessons).
Note: The import will only bring in lessons that have been published. Additionally, the assignments, quizzes, and assessments will not be included in the import process.
The preferred themes for the Library and Product sections are Encore Site and Premier Product, respectively.
Step 3: Successful importation
- Once the courses are successfully imported, they will appear under the Products section.
- Last updated will appear under the Import section, stating when the last process took place.
FAQs
What causes an authentication error?
Authentication errors appear when the added domain or credentials are incorrect. To resolve this, carefully verify the credentials again and ensure they are correct before initiating the import process.
What causes a "course import failed" error?
Possible reasons for import failure:
- Incorrect Theme: Ensure that the selected theme is correct.
- Credential Verification: Double-check the accuracy of the provided credentials.
- Valid Domain: Confirm that the provided domain is compatible with the "/login" path. For example, "domainName/login" should lead to the login page.
- Retry Option: If the import fails, users can click on "retry" to resume the process from where it left off.
- Cancellation Clarification: If a user cancels the import, it will be considered as canceled by the user, and any new imports will start from the beginning.
Why are more lessons showing up in newer Kajabi imports?
SourCherry now detects expanded content more reliably during Kajabi imports. This includes lessons hidden behind Show More buttons and nested category structures. If an older import missed lessons, retrying the import may pull in more published content.