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App Permissions in Client Portal: Enabling/Disabling a child app

We are excited to introduce a new level of customization and control within the client portal through our latest feature: App Permissions. This update allows users to tailor their app permissions according to their specific needs and preferences, including the ability to choose their default page upon logging in.

TABLE OF CONTENTS


How to Customise App Permissions


Accessing App Permissions

Enabling/Disabling Apps



Setting Your Default Page



Auto Define Permissions (Visibility Rules)

Client Portal apps follow two visibility checks for each contact:

  1. The app must be enabled in App Permissions by the Client Portal owner.

  2. The contact must have something active or relevant inside that app. If there’s nothing to view, the app stays hidden to keep the portal clean.


Visibility updates automatically—when you grant access or new content becomes available, the app appears for the contact; if you disable the app in App Permissions, it stays hidden for everyone.


What “eligible content” means (examples)

A contact may only see an app when they have relevant content such as:



FAQ

Q: Can I change my default page later? A: Absolutely. You can revisit the App Permissions settings at any time to adjust your default page or make other modifications to your app permissions.

Q: What happens if I disable a feature I frequently use by accident? A: If you disable a feature accidentally, you can easily re-enable it by going back to the App Permissions settings and toggling the feature back on.