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Integrating Multiple Review Platforms to Manage and Monitor Reviews

Managing reviews across multiple platforms is essential for maintaining your online reputation. SourCherry makes it easy to integrate multiple review platforms so you can monitor, manage, and respond to reviews from one centralized location.


This guide walks you through how to connect supported review platforms to your account.


TABLE OF CONTENTS


Key Benefits of Integrating Review Platforms


Multi-Page Integrations are especially useful for agencies and multi-location businesses that manage reviews across several listings. By connecting multiple pages per platform, teams can reduce manual tracking, simplify onboarding, and monitor reputation activity at scale.



Multi-Page Connections per Platform


Multi-page connections give you the flexibility to manage more than one listing under a single review platform. This is helpful when one business has several locations or when an agency manages multiple listings for the same client.

You can use Multi-Page Integrations to:



How to Integrate Review Platforms


Step 1: Navigate to Integrations

  1. Go to Reputation from the left-side menu

  2. Click Settings from the top navigation bar

  3. Select the Integrations tab


This page displays all available review platforms you can integrate.


Step 2: Configure Integrations

  1. Click Connect account on the platform you want to connect

  2. Enter your business review page URL

  3. Click Connect


Example: Platform Integration Modal



Make sure the URL points directly to your public-facing review page (e.g., Yelp, Google Business Profile, etc.).


Once connected, reviews will automatically sync into your dashboard.


Page-Level Visibility and Review Filtering


Page-level visibility helps users confirm that reviews are being pulled from the correct connected pages. When multiple pages are connected under the same or different review platforms, users can filter the Reviews tab by individual sources or select multiple sources to review feedback from several pages at once.


From the Reviews tab, users can:

Selected pages appear as source filter chips above the review list, making it easy to see which pages are currently being reviewed. This is especially helpful for agencies and multi-location businesses that need to monitor feedback for specific listings without leaving the main Reviews tab.



Supported Review Platforms


You can integrate with the following platforms:

Note: Each platform requires a valid public-facing review page URL. If you’re unsure, refer to that platform’s help documentation.

Troubleshooting


If you experience issues while integrating a review platform:


Summary


By integrating multiple review platforms, you can centralize your review management, improve response time, and maintain a strong online reputation across all channels.


Frequently Asked Questions


Q: Do I need to connect multiple pages per platform?
No. You can keep a single page connected if your business only uses one listing for that platform. Multi-Page Integrations are useful when you need to manage multiple pages, locations, or listings under the same platform.


Q: Is there a limit to how many pages I can connect under one platform?
No. The release supports adding multiple pages per platform without a page connection cap.


Q: Can I connect multiple platforms and multiple pages under each platform?
Yes. You can connect multiple supported review platforms and add multiple pages under each platform where applicable.


Q: Where can I see the pages connected under a platform?
Go to Reputation → Settings → Integrations, select the platform, and open the Manage option to view connected pages and page-level details.


Q: Can I view reviews from more than one connected page at the same time?
Yes. In the Reviews tab, open the Sources dropdown and select two or more connected pages. The Reviews view will show feedback from the selected sources, allowing you to monitor multiple listings together.


Q: Why do reviews not appear immediately after I add a new page?
Newly connected pages may take some time to sync review data. Check the page status, review count, and last sync details in the Manage view to confirm when data has been updated.


Q: Will Multi-Page Integrations change my review request messages?
No. Multi-Page Integrations primarily affect which review pages are connected for monitoring and management. Review request messages, Review Links, and balancing settings should still be reviewed separately to confirm they route customers correctly.


Q: Can agencies use this for multiple clients?
Yes. Agencies can use Multi-Page Integrations to manage several pages, brands, branches, or client listings from a more centralized setup.