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The Complete Guide to the SourCherry (LC) WordPress Plugin

Bridging the gap between your CRM and your WordPress website has never been easier. The SourCherry (LC) Plugin is a powerful tool designed to seamlessly integrate your SourCherry features directly into your WordPress environment.

Say goodbye to messy embed codes and clunky third-party connectors. With the LC Plugin, you can effortlessly deploy chat widgets, embed high-converting funnels, and utilize dynamic custom values all from within your WordPress dashboard.

Powerful Integration Features

The LC Plugin turns your standard WordPress site into a dynamic, CRM-powered lead generation machine.

Installing & Connecting the Plugin

The installation process depends on where your WordPress site is hosted.

Scenario A: Hosted on SourCherry (Auto-Installed)

If your site is hosted through our integrated WordPress Hosting, the LC Plugin is automatically installed and configured for you! 

1. Log into your WordPress Dashboard.

2. Locate the SourCherry tab in the left-hand menu.

3. Verify the connection status shows as Connected.

Scenario B: External WordPress Hosting

If you are managing a WordPress site hosted outside of our platform, you can easily install the plugin manually:

  1. In your WordPress Dashboard, navigate to Plugins > Add New.

  2. Search for "SourCherry" in the plugin repository.



  3. Click Install Now, then Activate.



  4. Now in the SourCherry plugin click on sign in and sign in into your CRM.

How to Use the LC Plugin Features

Once connected, unlocking your CRM's power inside WordPress is simple.

1. Enabling the Chat Widget

You no longer need to copy and paste HTML scripts into your site's header to get your chat widget live.

2. Embedding Funnels into WordPress Pages

Host your CRM funnels right on your WordPress domain to keep your URL structure clean and professional.

3. Using Custom Values via Shortcodes

Keep your site's data perfectly synced with your CRM using dynamic shortcodes.

Troubleshooting & FAQs

Q: My Chat Widget isn't showing up on the live site after enabling it. What's wrong?

A: This is almost always caused by caching. Clear your WordPress caching plugin (like WP Rocket or W3 Total Cache), clear your server cache from the hosting dashboard, and do a hard refresh on your browser.

Q: My Custom Value shortcode is just showing blank text. Why?

A: Ensure two things: First, verify that the Custom Value actually has data assigned to it inside your CRM. Second, double-check that you are using the exact key name without the curly brackets {{ }} inside the WordPress shortcode.

Q: The plugin shows as "Disconnected." How do I fix it?

A: If you regenerated your API key inside the CRM recently, the plugin will lose connection. Simply go back to the SourCherry tab in WordPress, clear out the old key, paste your newly generated API Key, and save.

Still stuck? If your plugin isn't syncing properly after following these steps, please reach out and contact our support team for immediate assistance!