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How to create an Embedded Voice AI Chat Widget

Add a Voice AI Chat Widget directly inside your website or funnel content for a more natural, on-page conversation experience. SourCherry’s Embedded/Inline placement gives you more control over where the widget appears, making it easier to match your layout, branding, and conversion flow. This setup is ideal for businesses that want Voice AI to feel like part of the page instead of a floating element.


TABLE OF CONTENTS


What is the Embedded Voice AI Widget?


An Embedded Voice AI Chat Widget is a Voice AI widget that appears inline within your website or funnel content instead of floating in the corner of the screen. This gives you more flexibility in how you present Voice AI on key pages, such as landing pages, lead capture pages, service pages, or offer sections.


Unlike the default Sticky placement, Embedded/Inline placement lets the widget become part of the page layout. This can create a more seamless and immersive visitor experience while keeping the conversation flow aligned with the surrounding content.


Key Benefits of Embedded Voice AI Chat Widgets


Embedded Voice AI Chat Widgets help you create a more intentional on-page experience by placing the conversation exactly where visitors are most likely to engage.



Where Embedded Voice AI Chat Works Best


Embedded Voice AI Chat can be used on:


The embedded widget is also mobile responsive by default, so it adjusts automatically for smaller screens while remaining part of the page content.


How to Create an Embedded Voice AI Chat Widget


Proper setup ensures the widget appears exactly where you want it and behaves consistently across your website or funnel.



Step 1: Create a New Chat Widget

Go to Sites → Chat Widget then click + New or open an existing widget.




Step 2: Select Voice AI Chat


Choose the Voice AI chat option.



Step 3: Set Widget Placement to Embedded


  1. Navigate to the Style tab

  2. Under Widget Placement, choose: Embedded / Inline (Renders inside content)


This ensures the widget will appear within your page layout instead of floating on the screen.




Step 4: Customize Your Widget


Use the available styling options to match the widget to your page design.


For embedded Voice AI widgets, configure the following options:


1. Under Widget placement, choose how the Voice AI widget appears on your website:



2. For Embedded/Inline widgets, configure the Display Mode:





3. In the Chat Window tab, edit the Button Text, this appears below the avatar in the inline layout.

Optionally, open Additional Options to adjust branding elements like the business name or compliance footer. The preview on the right updates in real time to show your embedded widget design.


Click here for more information on customizing chat widgets.




Step 5: Generate the Embed Code


Once your widget looks good, click the Get Code button in the top right corner. A pop-up window will appear with your unique Embed Code Snippet. Click Copy to save it to your clipboard.




Step 6: Embed the Widget on Your Website or Funnel


You can place the widget anywhere on your site or funnel using a Code Block element.


To embed in a Funnel:

  1. Go to Sites > Funnels and open the funnel page where you want to add the widget.

  2. Click Edit Page.

  3. On the left sidebar, search for “Code” under Quick Add > Custom and drag the Code Element onto your page.




  4. Click Open Code Editor.



  1. Paste the Embed Code you copied from the Chat Widget Builder.



  2. Click Save, then Publish your page.



Once published, the Voice AI widget will appear embedded inline just like any other content block.


Important Behavior Notes



Best Practices


A well-placed widget can support conversions without interrupting the page experience. The goal is to make chat feel helpful and timely, not distracting.



Frequently Asked Questions


Q: Where should I place the embedded widget on my page?
Good placement options include hero sections, offer sections, lead capture areas, service pages, and other high-intent areas where visitors are likely to engage.


Q: Why did some customization settings disappear after selecting Embedded/Inline?
Some controls are automatically hidden because they only apply to floating widgets. In Embedded/Inline mode, SourCherry shows only the settings that are relevant to inline placement.


Q: Can I use the Embedded/Inline placement for Live Chat widgets as well?
Yes, embedded/inline support is available for Live Chat. For more information, click here.