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Integrating Zoom with SourCherry Calendars

Learn how to integrate Zoom with SourCherry calendars to automatically generate Zoom meeting links for appointments. This integration streamlines scheduling workflows and enhances the virtual meeting experience.


TABLE OF CONTENTS


What is Zoom Integration with SourCherry Calendars?


Zoom integration with SourCherry calendars allows users to automate the creation of Zoom meeting links for scheduled appointments. This ensures a seamless connection between your calendar events and virtual meetings, eliminating the need to manually generate meeting links and reducing the chances of human error.

Note: Dynamic Zoom links are only available for Personal, Round Robin, Service and Collective Calendars.

Key Benefits of Zoom Integration


Integrating Zoom with SourCherry calendars offers significant productivity and user experience benefits. By automating meeting link creation, this feature reduces administrative tasks and enhances client engagement through real-time virtual interactions.


How To Set Up Zoom Integration with SourCherry Calendars


SourCherry provides two built-in methods to connect your Zoom account, both of which allow for automated meeting link generation on calendar bookings. Whether you prefer linking Zoom through your personal profile or directly through calendar settings, each method ensures that clients receive a Zoom link without manual input.


Method 1: Connect Zoom from “My Profile”



Method 2: Connect Zoom via Calendar Settings



Check Your Connection Status

To check if your Zoom account is connected, go to My Profile > Calendar Settings > Video Conferencing. If your account is connected, it will show up here.

If Zoom is disconnected and later reconnected, SourCherry automatically generates Zoom links for upcoming appointments that were created during the downtime and were missing links, so you don’t have to update each appointment manually.



Frequently Asked Questions (FAQs)


Q: Do I need a paid Zoom account to integrate with SourCherry?
No, a free Zoom account is sufficient for integration, but paid plans may offer extended meeting durations and additional features.

Q: Can I assign different Zoom accounts to different calendars?
Zoom integration is tied to the user profile, so only one Zoom account can be connected per user.

Q: How do I disconnect or change my Zoom account?
Go to Calendar Settings > Connections > Video Conferencing or My Profile > Calendar Settings > Video Conferencing. Click Disconnect next to Zoom, then reconnect with a different account.


Q: Will Zoom links be included automatically in appointment emails and SMS?
Yes, if Zoom is selected as the meeting location and the notification templates use the {{appointment.location}} merge field, the link will be included.


Q: Why is my Zoom meeting link missing from confirmation emails?
Ensure the meeting location is set to Zoom and the {{appointment.location}} merge field is present in the message template.


Q: Can I use both Zoom and Google Meet at the same time?
Yes, you can use both Zoom and Google Meet at the same time provided both are connected in the integrations. Howonly one video conferencing platform can be active per user profile or calendar at a time.

Q: Is the Zoom integration available in all SourCherry plans?
Yes, Zoom integration is available across all plan tiers.


Q: Which calendars support dynamic Zoom links?
Personal Booking, round robin, service calendars and collective calendars support Zoom integration and generate new Zoom links for each appointment booked.